Call 1.800.441.1404

** FREE SHIPPING ** for orders over $50.00 per shipping address • Online orders only

Shipping Rates & Order Processing

JAMES CANDY COMPANY shipping rates are calculated by purchase price per ship to address • Online orders only.

The chart below breaks down how shipping rates are applied. YES – It’s True – Buy More Pay LESS!!

Purchase $ Ground 3-Day 2-Day Next Day Air
$0 - $24.99 $11.95 $13.00 per item $17 per item $24 per item
$25 - $39.99 $10.95 $13.00 per item $17 per item $24 per item
$40 - $49.99 $9.95 $13.00 per item $17 per item $24 per item
$50 and Over FREE (Online Only) $13.00 per item $17 per item $24 per item

We only ship to the 50 United States. Alaska and Hawaii require 2nd Day Air. Standard ground UPS shipping can take up to 7 business days to arrive.

Please note that some shipping methods may not be available when you have Chocolate items in your shopping cart. These items require special shipping and handling and we cannot guarantee the quality of these items unless they are shipped with Expedited shipping.

ORDERS TAKE 2-3 DAYS TO PROCESS FOR SHIPMENT: Please take this into account when choosing expedited shipping methods. Remember, once the order is received it takes us 2-3 days to make and assemble the product for shipment. Expedited shipping occurs on the first available date an order can ship. Orders are shipped in-full and may be held to manufacture out-of-stock items. Allow extra time for orders during our holiday season: November 15-December 31.

PLEASE NOTE - THE SITE WILL POPULATE THE FIRST AVAILABLE SHIP DATE - OR CHOOSE YOUR FUTURE SHIP DATE.

EXPEDITED SHIPPING:

  • Three-Day Delivery: Add $13/Item (Allow Processing Time/Order Leaves NEXT BUSINESS DAY FROM WHEN ORDER WAS PLACED)
  • Two-Day Delivery: Add $17/Item (Allow Processing Time/Order Leaves NEXT BUSINESS DAY FROM WHEN ORDER WAS PLACED)
  • Next-Day Delivery: Add $24/Item (Allow Processing Time/Order Leaves NEXT BUSINESS DAY FROM WHEN ORDER WAS PLACED)

Additional fees apply for Hawaii and Alaska. We do not ship internationally. Call for details.

ADDRESS ORDERS: Orders being shipped to PO Boxes are handled through our main office. Please email us at comments@jamescandy.com with your contact information and a main office customer service agent will contact you within 48 HOURS (excluding Saturday, Sunday and Holidays) to take your order over the phone.

CHOCOLATE SHIPPING FROM MAY 1 - OCTOBER 15: We cannot guarantee any chocolate orders during this time period unless they are shipped via overnight delivery.

FUTURE SHIP DATE: Customers can choose a future ship date under a chosen shipping method otherwise the first available ship date will populate.

PLEASE NOTE - THE SITE WILL POPULATE THE FIRST AVAILABLE SHIP DATE - OR CHOOSE YOUR FUTURE SHIP DATE.